An item will only be accepted to return or exchange under the situations below:
The hair should never be washed or used, or it will not be accepted to return or exchange.
You should contact one of our representatives once you receive the hair and find dissatisfaction with it.
Photos of the item will always be asked to sent before retuning to us, only if the item is damaged the moment you receive it shall we bear the freight for returning, or you shall pay for the freight.
Detailed info pls contact our staff.